Resolved -
The Microsoft API has recovered, and the Shipfix platform is operating under normal conditions
Jan 8, 09:42 EST
Update -
Microsoft API performance has returned to normal, and the Shipfix platform is rapidly processing the backlog of emails.
Jan 8, 09:21 EST
Update -
Microsoft API performance remains in a degraded state, which is impacting email delivery. Veson is monitoring the situation closely, and has escalated to Microsoft. Microsoft have acknowledged the problem and their backend team are working on it.
Jan 8, 08:51 EST
Update -
Microsoft API performance remains in a degraded state, which is impacting email delivery. Veson is monitoring the situation closely, and has escalated to Microsoft.
Jan 8, 08:49 EST
Identified -
Performance is starting to improve now, and we are slowly recovering the delay
Jan 8, 05:49 EST
Update -
The incident is still in progress. The issue is related to Microsoft API performance.
Jan 8, 04:48 EST
Investigating -
We are receiving some emails from Outlook with delays
Jan 8, 03:55 EST