Resolved -
This incident has been resolved.
May 19, 19:14 EDT
Identified -
The issue has been identified, and a fix is currently being implemented. As part of this process, users may be logged out and will need to log in again
May 19, 18:58 EDT
Update -
We are continuing to investigate this issue.
May 19, 18:35 EDT
Investigating -
We are aware that some customers are experiencing service degradation within the VIP Web Application. We are actively investigating the issue and will update when we have further details.
May 19, 18:31 EDT