Investigating - We are aware that some customers of the Snowflake-based Data Lake may be experiencing problems with Data Lake queries failing in the eu-west-1 (European Union) region, or data being out of date. This is related to an outage at our vendor Snowflake, being tracked at https://status.snowflake.com/incidents/xdxj4klf7sc5. You can follow that incident for further updates, and we will also update this incident when we see service recover.
Dec 15, 2025 - 23:14 EST
Dec 15, 2025 - 23:14 EST
IMOS Platform
Partial Outage
Web Application
Operational
APIs
Operational
Messaging Services
Operational
Data Feeds
Operational
Data Lake
Partial Outage
Veslink Voyage Reporting
Operational
IMOS X
Operational
Web Application
Operational
APIs
Operational
Claims CoCaptain
Operational
Oceanbolt
Operational
Web Application
Operational
API
Operational
Q88
Operational
Q88
Operational
Position List - Web Application
Operational
Position List - API
Operational
VMS - Web Application
Operational
VMS - API
Operational
Milbros
Operational
VesselsValue
Operational
Web Application
Operational
API
Operational
Shipfix
Operational
Email API
Operational
Email Inbound
Operational
Email Outbound
Operational
Email Processing
Operational
Market Monitor
Operational
Maps
Operational
Data Insights
Operational
Vessel & Port Directory
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Routine Maintenance Jan 10, 2026 10:00-14:00 EST
The Veson IMOS Platform will be undergoing scheduled maintenance during this time. Submitted Voyage Reporting forms will queue up and be available once the update is complete.
Posted on Oct 27, 2025 - 13:11 EDT
Posted on Oct 27, 2025 - 13:11 EDT