IMOS Platform Web Application - Service degraded

Incident Report for Veson

Resolved

This incident has been resolved.
Posted Jul 17, 2025 - 12:22 EDT

Update

We are continuing to monitor for any further issues.
Posted Jul 17, 2025 - 12:17 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 17, 2025 - 12:17 EDT

Investigating

We are aware that some customers hosted in our Asia-Pacific region are experiencing service degradation within the IMOS Platform Web Application. We are actively investigating the issue and will update when we have further details.
Posted Jul 17, 2025 - 11:54 EDT
This incident affected: IMOS Platform (Web Application, APIs, Messaging Services).
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